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Those working in these roles within a network can be accessed through direct referral by staff in GP Practices. People are of high risk & i fear some will die from this ridiculous change which has gone from bad to very much worse/impossible to get a appointment situation. I have made the management team aware that you will be in contact. Sarah, Management Team. If you would still like to speak with a manager please contact us via our website saxonbrook.net, advising you had left a review on here and your contact details for someone to contact you back. Ask a Nurse Saxonbrook Medical Surgery Self Help Coughs, backaches, flu and other minor illnesses. The #Chiefs training staff is the worst in the league, according to report by the NFLPA. Let us know your preference. RH10 7QH Saxonbrook Medical | 24 followers on LinkedIn. General Practice in #Crawley, serving 18,000 patients across our two sites in Maidenbower and. We would also like to use analytical cookies to understand how our site is used and improve user experience. The practice has introduced a new system where you have to make an appointment online. Login Register . Report review titled Great HRT knowledge and support as unsuitable, Thank you for taking the time to post such a positive review. Never had a bad, Report an issue with the information on this page. Crawley Thank you to all at Saxonbrook. However, they are employed by NHS West Sussex. NHS West Sussex CCG is responsible for effective clinical commissioning of Saxonbrook Medical Centre. In emergencies, call 999 or go to A&E. Help is available from 111 Cross Keys House Map, Ask a Doctor Information On Booking Covid Vaccinations, Maidenbower Surgery: 01293 600300 Ext 3969 (based at Crawley Hospital), Northgate Surgery: 01293 600300 Ext 3256 (based at Crawley Hospital). Find similar medical centers in Crawley. Under current Data Protection legislation, no confidential data is permitted to leave the EU. I am delighted to hear that you have been pleased with the service and care the surgery team have provided for your mother. Report review titled Poor practice as unsuitable, Thank you for taking the time to post a review, however I am very sorry to hear that you have had a bad experience with us. How to get to Saxonbrook Medical Maidenbower Surgery by Bus? If you are unable to do this online please give your details to reception over the phone or at the reception desk. Kind Regards, Saxonbrook Medical Team. However please leave a message through contact the Practice on our direct website, stating your name and that you left a review on this site in which we responded, and a member of the leadership team will contact you. Care Quality Commision Clinical Commissioning Group Contact Us Home Visits How To Prepare For Your Consultation Language Assistance Opening Hours Policies and Procedures Training Practice Vacancies Please be assured we take your feedback very seriously and will put measures in place to ensure this doesn't happen again. Ensure that improvements are made to the way in which the practice identifies carers. I am sorry to hear that you have been having trouble getting an appointment for a medication review. West Sussex Sarah, Management Team, Seen for a review end of July with nurse very helpful and polite , as all the Drs Ive seen over the past few years ! Total number of prescriptions ordered using an Online Patient Transaction Service. Theyve worked with me to find the type of HRT best suited to me, and I have always felt listened to and respected. but no good, cant even get the online requst answered prop was told to submit it again - why? Saxonbrook Medical Centre Category: Doctors Category: Doctors Address: Maidenbower Square, Maidenbower, Crawley, West Sussex, RH10 7QH Landline: 01293 4. The problem is if you are not lucky enough to be able get into the booking system within about 10 minutes of it opening in the morning you have to wait and try all over again 24 hours later. We have processes in place to ensure no patient is left without their medication, so I would be keen to look into this further for you so we can pin point where the process failed and ensure it does not happen again. removal of moles and skin lesions) - provided in-house, items per standardised prescribing unit (see definition). We would like to look into this for you and get it resolved asap. See salaries, compare reviews, easily apply, and get hired. Analytical cookies send information to Google Analytics. Distinguishing Characteristics: The Correctional Staff Nurse classification includes Correctional Staff Nurses who are employed by Kern Medical Center and assigned to Juvenile correctional medicine facilities. Flu vaccinations - Aged 65 and over group. Its my birthday today thank you ruining it by leaving me to worry all day, Report review titled Missed call as unsuitable, Good Morning, thank you for posting your review. If you would like to discuss this further with a member of our management team please give us a call, pop into one of our receptions or leave a message on our website and someone will get back to you. I am very sorry to hear that you have been having a bad experience with the surgery and there being a delay in us receiving information from the hospital. Please be assured your feedback is taken very seriously and helps us to learn where we can improve. Total number of accesses of a patient record by an 'online patient' with Detailed Coded Care Record access. Saxonbrook Medical Practice in Maidenbower, Crawley, has opened the doors to its dedicated vaccination unit. Advise you left a review and was asked to contact to speak to a member of the management team about it. Saxonbrook Medical Centre is one of the leading GP practice in Crawley and it is located at Maidenbower Square, Crawley, West Sussex, RH10 7QH. review titled Practice playing Russian Roulette with peoples health! West Sussex From South Terminal, Crawley 51 min From University Of Brighton - Falmer Campus, Brighton And Hove 136 min From Gatwick Airport, Crawley 49 min From Ikea, Croydon 171 min Thank you, Saxonbrook Medical. Patient Satisfaction with GP Practice Appointment Times. That is just two of several things that have gone awry recently. 14 Haslett Avenue West I have shared this feedback with the team who will be very happy to hear this. Someone needs to reviwe the whole thing & start again. Appointments Consult a clinician, routine appointments, sick notes and more. Mental Health Comprehensive Care Planning, Patient Experience - Confidence and Trust in healthcare professional. University Of Leeds. The practice has introduced a new system where you have to make an appointment online. as unsuitable. Monday: 8:30am - 12:30pm 1:30pm - 6:00pm Tuesday: 8:30am - 12:30pm 1:30pm . We are fed up chasing back and forth to get these things sorted. Find company research, competitor information, contact details & financial data for Saxonbrook Medical of CRAWLEY. RH10 7QH I then asked to speak to the Practice Manager and was told (in my opinion ) quite abruptly no if I want to speak with them then I'm to make a complaint. really is this how things work now ? Menu Saxonbrook Medical in Maidenbower, Crawley is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. Close menu, by Michael Forde - Posted on 03 March 2023. This GP surgery is not currently accepting new patients. Someone needs to reviwe the whole thing & start again. 62.12% detected by practice, out of 66 new diagnoses. General Practitioner; Dr Ian Anderson General Practitioner; Dr Richard Woodhams General Practitioner; Dr Elizabeth Watson Staff Gps; Opening times. i hope the Gps/staff at the surgery revolt to there unrealistic employers who make these changes - as we are people not pye charts! Saxonbrook Medical use staff based in the EU for back-office work such as letter and pathology administration for the purpose of supporting the UK-based staff. I am pleased to hear that you have had a positive experience with the Practice. As part of this agreement, additional team members have been recruited to be shared between the network practices. Report review titled Practice playing Russian Roulette with peoples health! Report review titled No appointment. They are able to process UK-based data through NHS-approved encrypted channels and use only NHS-approved software in their tasks. What is happening? Our key findings across all the areas we inspected were as follows: A mental health wellbeing service had been developed within the practice. Patients can contact Saxonbrook Medical Northgate Surgery at 01293 450400 for appointments. Care Quality Commission Inspection Ratings. Patient reviews of Saxonbrook Medical Centre - Page . Kind Regards, Sarah. I have passed your feedback to the team who will be delighted to hear it. All staff members are fully aware of their Information Governance responsibilities and are subject to stringent training and auditing procedures. All staff members are fully aware of their Information Governance responsibilities and are subject to stringent training and auditing procedures. Ask a Nurse Crawley Exception reporting was higher than average in some areas. If you need help, call the practice. We will use a cookie to save your choice. Saxonbrook Medical is managed by Saxonbrook Medical. The Doctor that has looked after my Mother has an understanding manner of her age and independence This is a rediculas system based on luck. I am sorry to hear you had a poor experience with us. I am pleased to hear that you found all of the GP's you saw to be knowledgeable in this area and that you felt listened to and respected. Thank you so much for taking the time to post this kind and positive review. Sarah, Management Team. I understand both sites are closed from12.3pm tomorrow for urgent training maybe you should look at your procedures as well. Thank you for your review, I am very sorry to hear that your husband has had a problem in getting an appointment. Saxonbrook Medical Centre Overview Overview How to register with this GP surgery Ratings and reviews Leave a review ! Sarah, Management Team, Seen for a review end of July with nurse very helpful and polite , as all the Drs Ive seen over the past few years ! Patient outcomes were mixed, with some areas of performance below average, such as in relation to asthma and chronic obstructive pulmonary disease. Your post in anonymous so I am unable to contact you directly. Cross Keys House Please be assured that we have worked very hard on this appointment system and believe that it is a positive change for our staff and patients and a system we have seen have great results elsewhere. Saxonbrook Medical Practice in Maidenbower, Crawley, has opened the doors to its dedicated vaccination unit. The new addition to the site will allow the Saxonbrook team to administer up to 2,000 vaccinations per day and will be able to accommodate various vaccination clinics separate to the practice's day-to-day GP services. I am pleased to hear that you have had a positive experience with the Practice. Although the Practice Manager wasn't available at that time, your details should have been taken for a member of the management team to contact you. Diabetes - Managing Blood Glucose Level (HbA1c). Clearly need more staff to answer phones as I have been stuck in queue at number3 for last half hour. If you would like to discuss this further with a member of the management team, please either give us a call or leave a message on our website advising you left a review and would like to speak to someone about it further. West Sussex Please be assured that we have worked very hard on this appointment system and believe that it is a positive change for our staff and patients and a system we have seen have great results elsewhere. All aspects of care for your pregnancy are provided. The NFLPA's report card added that the Chiefs' training and medical facilities are also outdated . My husband and I are really fed up with Saxonbrook, my test results have been sent from East Surrey hospital to my GP ..not arrived apparently and a referral for cataracts operations sent from opticians for my husband .not arrived apparently. Before you make your choice you can read more about our cookie policy. 14 Haslett Avenue West Crawley West Sussex. We are very unhappy & very worried as It was bad enogh to try & get an appt before the new online appt system that started 18th July 2022. This is a rediculas system based on luck. i hope the Gps/staff at the surgery revolt to there unrealistic employers who make these changes - as we are people not pye charts! 43.1% vaccinated, of 1391 eligible people. . West Sussex Report review titled Practice playing Russian Roulette with peoples health! Saxonbrook Medical Northgate Surgery is one of the leading GP practice in Crawley and it is located at Cross Keys House, 14 Haslett Avenue West, Crawley, West Sussex, RH10 1HS. If there is a PDF icon, click it to download the full report. We've put some small files called cookies on your device to make our site work. Reply. Report as unsuitable excellent staff out of 5 by Lyn - Posted on 16 February 2022 We would also like to use analytical cookies to understand how our site is used and improve user experience. The reception staff always go above and beyond to help which is so much appreciated especially in the current climate. Close menu, If you think you have an urgent medical problem you can call 111 or visit 111 online. Popular pages. 37.01% were satisfied, of 186 respondents. Long-Acting Reversible Contraception (LARC - eg IUD or implant), Minor surgery (e.g. Maidenbower Square Cannot get repeat prescription renewed as it need to be reviewed by a doctor. 92.42% had confidence, of 186 respondents. Patients can contact Saxonbrook Medical Centre at 01293 450400 for appointments. It reminds the audience how important vitamin C is for their immunity creatively. However please contact us via our website contact the practice option and leave your husbands details and we will contact him to discuss the situation and resolve. So they are happy for patients to worry themselves sick as to why the Doctors are trying to contact them than leave simple message ie, Don't worry only trying to make you an appointment for xxxx, or don't worry nothing serious I'll call back. When you are unwell & unable to move very far being sick you don't expect to be advised to go to a walk in centre for help when you have just explained you can't move . Due to the increase of minor illness, Strep A, Scarlet fever and staff illness unfortunately demand is very high, please bare with us when trying to get an appointment. Incredibly frustrating and I have no doubt dangerous for many who are trying to get appointments. I have seen 3 different female GPs at the surgery over the last year or so to discuss menopause symptoms and treatments. Close menu, If you think you have an urgent medical problem you can call 111 or visit 111 online. Map, Northgate Surgery Thank you to all the staff, Report review titled excellent staff as unsuitable, Good Afternoon Lyn, thank you for your review. Report review titled Impossible to get appointments as unsuitable, Thank you for taking the time to post a review. However please leave a message through contact the Practice on our direct website, stating your name and that you left a review on this site in which we responded, and a member of the leadership team will contact you. There is a health visitor attached to Saxonbrook Medical at Maidenbower and Northgate surgeries: Saxonbrook Medical use staff based in the EU for back-office work such as letter and pathology administration for the purpose of supporting the UK-based staff. So let's hope its not cancer. I have made the management team aware that you will be in contact. Sarah, Management Team. Report review titled Impossible to get appointments as unsuitable, Thank you for taking the time to post a review. Map, Northgate Surgery The doctors, nurses and actually all the staff were amazing, professional, calm and reassuring! The practicehad madeimprovements in this area and had held audit meetings with the multi-disciplinary team to develop a programme and involve a range of clinical staff. We've put some small files called cookies on your device to make our site work. The areas where the provide should make improvements are: Ensure that induction records are complete for new staff. The Medical Staff Organization (MSO) Medical staff members are those licensed healthcare providers (physicians, nurses, allied health professionals, and other healthcare workers) who are authorized by the state law and hospital's bylaws to provide medical care within a healthcare establishment. I finally manage to speak with a member of staff @ 17.58 and asked why I had received the call and why no message was left the call was to make an appointment for a smear ( usally done by text ) and they are not allowed to leave messages . 14 Haslett Avenue West GP Partners:. The practice had good facilities and was well equipped to treat patients and meet their needs. Will have to go to a walk in center! Menu The practice had clearly defined and embedded systems to minimise risks to patient safety. Please note on the form that you have sent these details in reply to your online review response. Latest reviews for Saxonbrook Medical Northgate Surgery. Report review titled Very grateful as unsuitable. its a disgrace, absolute digrace & so very stressful I feel we are living in a third world country. phone . Let us know your preference. Services offered by Saxonbrook Medical Centre are Learning disability health check, Long-Acting Reversible Contraception (LARC - eg IUD or implant), Minor surgery (e.g. Cross Keys House Theyve worked with me to find the type of HRT best suited to me, and I have always felt listened to and respected. We are very unhappy & very worried as It was bad enogh to try & get an appt before the new online appt system that started 18th July 2022. We are a large 26,000 patient practice with 19 GP's, 3 ANPs, 2 clinical pharmacist, a paramedic, a large supportive nursing and. Overall the practice is rated as good. Report review titled Dissatisfied as unsuitable. Before you make your choice you can read more about our cookie policy. Thank you for taking the time to post a review. - To look at a lump! Health and safety, legionella, electrical testing and equipment calibration had been addressed through this process. The process for managing complaints had improved with evidence of patient apologies and the identification of trends. SUSSEX residents can begin getting the Coronavirus vaccine as early as this afternoon, as part of the latest stage of the biggest vaccination programme in NHS history, it has been revealed. My elderly Mother is a patient at this practice and when I call re test results and appointments on her behalf, find the staff very helpful, friendly and professional. Thank you to all the staff, Report review titled excellent staff as unsuitable, Good Afternoon Lyn, thank you for your review. RH10 1HS Sarah, Management Team. The practice has introduced a new system where you have to make an appointment online. I have shared your feedback with the management team and highlighted some key learning points for us to look at and take back to the team. its a disgrace, absolute digrace & so very stressful I feel we are living in a third world country. General Practice in Crawley, serving 18,000 patients across our two sites in Maidenbower and Northgate. Saxonbrook Medical Centre is a GP/Doctors practice in Crawley. Saxonbrook Medical | Crawley PRESS RELEASE: Wednesday 15 December 2021 Saxonbrook Medical Centre in Crawley is set to host the booster programme's first 24-hour vaccination clinic in the South East this weekend, as it responds to the increased demand from local residents. Without fail, the screen just says "no appointments" and staff refuses to help over the phone. I understand both sites are closed from12.3pm tomorrow for urgent training maybe you should look at your procedures as well. 2nd Place Platform Presentation at the University Of Leeds Faculty Of Biological Sciences Postgraduate Symposium awarded to Mr. Tim Hardy for research completed with Dr. Taylor. Ask Reception, MRCGP, DFFP Qualified 2000 Belgrade (Senior Partner), Information On Booking Covid Vaccinations. Its my birthday today thank you ruining it by leaving me to worry all day, Report review titled Missed call as unsuitable, Good Morning, thank you for posting your review. Staff had been trained to provide them with the skills and knowledge to deliver effective care and treatment. I needed help today and was called back in no time and medication issued. However, this, Cannot get repeat prescription renewed as it need to be reviewed by a doctor. Website: saxonbrook.net Message now. Afternoon Christopher. It is very important to us that we get this sorted for you. Sarah, Management Team. Patients can contact Saxonbrook Medical Centre at 01293 450400 for appointments. Sarah, Management Team, by Christopher - Posted on 14 January 2022. Drop your competitors from your business page. Without fail, the screen just says "no appointments" and staff refuses to help over the phone. We have a district nurse team attached to Saxonbrook Medical. I am delighted to hear that you have been pleased with the service and care the surgery team have provided for your mother. Thank you to all at Saxonbrook. saxonbrook medical staffquincy ma police lateral transfer. yes it takes a time to get through on the phone understandably as the surgery has staff on sick leave and shortages but the staff are doing their best. Crawley RH10 9XA, Betts Way, Freedom Works, 1st Floor, Astral Towers. If you call for help you don't get it. However I understand that on this occasion this has not been the case for your husband and this is something we would like to like to look into urgently for you. Letter from the Chief Inspector of General. We would also like to use analytical cookies to understand how our site is used and improve user experience. The service also provided support around the long term management of chronic conditions such as schizophrenia. Report review titled Very grateful as unsuitable. I am sorry to hear that you have been having trouble getting an appointment for a medication review. info@pioneer-whlc.org Opening hours Monday - Friday 9.00 am to 4.00 pm. Saxonbrook Medical Centre Replied on 10 January 2022 Thank you for taking the time to post a review. Flu vaccinations - Under 65 At Risk Groups. RH10 1HS Services offered by Saxonbrook Medical Northgate Surgery are Learning disability health check, Long-Acting Reversible Contraception (LARC - eg IUD or implant), Minor surgery (e.g. As this is an anonymous platform we are unable to contact you directly. Report review titled Dissatisfied as unsuitable. Map, Ask a Doctor Latest reviews for Saxonbrook Medical Centre. Map, Ask a Doctor review titled Practice playing Russian Roulette with peoples health! Saxonbrook Medical: details with 62 reviews, phone number, work hours, location on map. Percentage of children aged 1 completed primary course of 5:1 vaccine, Proportion of children aged 2 with Haemophilus influenzae type b and Meningitis C booster vaccine, Proportion of children aged 2 with Measles, Mumps and Rubella vaccine, Proportion of children aged 2 with pneumococcal conjugate booster vaccine, Stroke prevention: medication for patients with atrial fibrillation, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for booking and/or cancelling appointments through the Principal system, Online booking of appointments and cancelling is enabled, Total number of 'online patients' registered to use an online Patient Transactional Service to book and/or cancel appointments, Total number of appointment scheduling or cancelling transactions using an Online Patient Transaction Service within the reporting month, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for ordering repeat prescriptions through the Principal system, Total number of 'online patients' registered to use an online Patient Transactional Service to order repeat prescriptions. I then asked to speak to the Practice Manager and was told (in my opinion ) quite abruptly no if I want to speak with them then I'm to make a complaint. really is this how things work now ? As far as knowledge and treatment for menopausal symptoms goes, I cannot rate this surgery and its GPs highly enough. FCPs can assess, diagnose, treat and manage musculoskeletal (MSK) problems and discharge a person without a medical referral. However, this isn't the problem. 82.32% with recommended measurement, out of 2,036 patients. 2018. 5,450 part-time jobs available in Crawley. Let us know your preference. There are over 5,450 part-time careers in Crawley waiting for you to apply! Alternatively you can pop into one of our receptions. The service had been the recent recipient of the Nursing Times Nursing in Mental Health category and the clinical lead for the practice had been awarded the Nurse of the Year for the development of the service. I have passed your feedback to the team who will be delighted to hear it. There was a clear leadership structure and staff felt supported by management. http://www.saxonbrook.net/staff1.aspx?t=1 Saxonbrook Medical Northgate Surgery. Social Prescribers connect people to community groups and agencies for practical and emotional support and complement other approaches such as care navigation and active signposting. We close for lunch between 12.30 pm to 1.30 pm It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. Please find more information on our practice in our Patient information leaflet. My Mother has been seen in person and care excellent Report review titled Great HRT knowledge and support as unsuitable, Thank you for taking the time to post such a positive review. Improvements had been made with the development of a range of risk assessments and the way in which risks were managed wasevident. 4-6 session GP, salaried and partner options, Pembroke Medical Group. Their priority is to those patients who are housebound, assessing their diverse needs, delivering care, and liaising closely with the doctors and other members of the primary healthcare team. 14 Haslett Avenue West American College of Sports Medicine Oded Bar-Or International Scholar Award American College of Sports Medicine. Menu Report review titled Poor practice as unsuitable, Thank you for taking the time to post a review, however I am very sorry to hear that you have had a bad experience with us. Secrets pursuant to Health & Safety Code 32106; Report of Medical Staff and Quality Assurance Committee, Health & Safety Code section 32155; Conference with Legal Counsel regarding Anticipated Litigation pursuant to Government Code section 54956.9(d)(2); and consideration of closed session Minutes: December 14, and 19, 2022. Impossible to get any appointments as Im being told to check in the morning between 08:30 and 08:40. Ask a Nurse Saxonbrook Medical Jul 2022 - Present7 months Paramedic working in primary care South East Coast Ambulance Service NHS Foundation Trust 7 years 10 months Paramedic Mar 2018 - Present4 years 11. Staff were aware of current evidence based guidance. 4. So let's hope its not cancer. Thank you, Saxonbrook Medical. removal of moles and skin lesions) - provided in-house, Care Quality Commission Inspection Ratings, Flu vaccinations - Aged 65 and over group. 812 were here. Contact us Address Maidenbower Square Crawley West Sussex RH10 7QH Get directions (opens in Google Maps) Phone Reception 01293 450400 Online Visit GP surgery website Maidenbower SurgeryTel: 01293 450400Fax: 01293 450419, Northgate SurgeryTel: 01293 450400Fax: 01293 450419, Maidenbower Surgery Ask the Practice Saxonbrook Medical Centre is one of the leading GP practice in Crawley and it is located at Maidenbower Square, Crawley, West Sussex, RH10 7QH. Flu vaccinations - Under 65 At Risk Groups. I am pleased to hear that the service you have received all round has been positive. I have seen 3 different female GPs at the surgery over the last year or so to discuss menopause symptoms and treatments. Crawley This has been shared with the Patient Services Manager who will speak with the team regarding dealing with complaints. You can contact this general practice using the phone number 01293 450400. New part-time careers in Crawley are added daily on SimplyHired.com. (Note that ordering several items at once to be counted as one prescription). Alternatively you can pop into one of our receptions. People are of high risk & i fear some will die from this ridiculous change which has gone from bad to very much worse/impossible to get a appointment situation. The protesters marched from the Regional Health Department headquarters to Puerta del Sol chanting slogans such as "Ayuso (President of the Community of Madrid) and Escudero only think about money." "We are protesting because we . This is a local network including the Gossops Green, Bewbush and Coachmans GP Surgeries. On 8 November 2016 we undertook a further comprehensive inspection. The practice were working to make improvements and there. 69.0% vaccinated, of 1430 eligible people. Saxonbrook Medical in Maidenbower, Crawley is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury.

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