straight talk customer servicekwwl reporter fired
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Click below for our Contact Information and hours of operation! This number works. You will need to perform a separate checkout for the items in your cart. Walmart rep asked my address then recommended ST home internet. A link has directed you to this review. Its location on this page may change next time you visit. See 911 for details. WebStraight Talk Home Internet service available in select areas. I've talked to 6 customer care agents was promised to get a call back twice that never happened. If they had just told me to put in a credit card on the account and use the original zip code, would have been solved a lot sooner. If you do not have a Google Account, the phone will prompt you to create one and will guide you step by step to do so. Claim your profile to access Trustpilots free business tools and connect with customers. I put time on my cell Sunday ** ** plan went to sleep last night my cell battery died I Information gathered by GetHuman researchers and millions of customers that use GetHuman: Sharing is what powers GetHuman's free customer service contact information and tools. While Straight Talk attempts to be transparent in their pricing and details, some plans that claim to be unlimited actually do have limits. The customer service hold times are so long even after holding for almost 2hours the representative somehow hangs up again only to call back and the phone does the exact same thing the previous representative did after I explained the situation yet again this has become a routine thing with straight talk not to mention the service is becoming horrible calls dropping no service the list goes on!!! I am going to be switching to AT&T prepaid. Straight Talk is one of the leading wireless carriers in the United States. My phone service is not working. I will be taking the phone back. Wondering if a report is missing? Tim was only in his late 20s, but just didn't care anymore. We've come across 5 numbers locally that we can't call. This is a garbage company and should not be able to do business. I had straight talk for years. Straight Talk offers basic cellphone coverage and the option to purchase discounted phones or keep your current phone. Tell us what your question is about so we can direct you to the best team to help you. If you value service, speed of service and having a company be able to handle the speed that tech updates they are NOT for you. The $10 Global Calling Card must be combined with another Straight Talk Service Plan. Went to Walmart, only to have them tell me that they dont know why they sent me and no refund will be granted. We though we'd save money with Straight Talk. Once the app and email has been set up, an icon will appear on the applications menu. A month equals 30 days. What are the reasons for cancelling the Straight Talk service? After spending over 2 hours on hold they disconnect me. After multiple days waiting, Straight Talk Wireless still claims they don't know anything about my order and keeps referring me back to SmartPay who have already confirmed my order. I went through their website to purchase a phone and new service where they offered me a phone lease through something called SmartPay. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. They wanted me to buy another cheap phone to keep my number. Thank you, you have successfully subscribed to our newsletter! They all told me no problem they can get it working. Straight Talk is a brand of wireless phone service in the United States and the Caribbean. They refuse to credit my account and are charging me full price for another month without the service I paid for. She switched me over and I told the next person what happened. Learn More MEDIA CONTACT If you are a member of the media, please contact: [emailprotected] They say they'll call you back. Call Straight Talk customer service faster with GetHuman 800-876-5753 Customer service Current Wait: 25 mins (14m avg) Free: Skip Waiting on Hold Hours: Mon-Sun: 8am-12am EST; best time to call: 8:15am Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! There are many easy self service tips you can do to help you enhance your experience. | Great help!!! Having spent 3 hours on calls with them no one could seem to know the reason and then when you're obviously frustrated with the service and answers that they give because they make no sense they have to audacity to tell you not to be upset. Use the charger that came with your phone to avoid battery damage. I can not find a way to contact them if I am not a customer. A Gmail account (Google?s free email account from Gmail.com) is required once your phone is activated to access Gmail, Market Place, and Calendar. That dirty freaking bad customer service is awful at Straight Talk. > Print Monthly Statement. Unsubscribe easily. I am now in the process of changing carriers because of how horrible they are and continue to be. Visit Walmart: Walmart sells Straight Talk phones and plans in its stores. Chat with Support Call Directly Need guided support? Its Free to Join! With Android 4.0 and later versions, you can set a mobile data limit reminder. Straight Talk customer care can address many of the most common customer service issues experienced by wireless service users. You can also create multiple personal email accounts (Yahoo, AOL, Hotmail, etc). Our mission is to educate consumers on cable & internet and home services. I bout a iPhone 14 pro through them over a month ago, had issues setting it up and that was a nightmare but it finally worked. So we created a free concierge service you can call at the phone number below. You have signed up to receive notifications to let you know when Straight Talk Home Internet Service is available at your address. We DO NOT remove reports. I was charged double on my daughter phone ***-***-****. We then hung up. > Check Payment Status. > Pay My Bill. FACEBOOK SUPPORT Everyone is on Facebook, and so are we. OUR GOAL IS FOR OUR CUSTOMERS TO ALWAYS HAVE THE BEST MOBILE EXPERIENCE POSSIBLE. About 5 hours later, I had not received the label via email, so I called back. You have quick access to the information you need from the fly out Menu on the top left. Have question about your phone or service? Straight Talk offers phone-based customer service between 8 am and 11:45 pm Eastern time seven days a week. If you are Straight Talk/Total Wireless customer or have a service plan provided by SmartPay, please call here: 844-663-1309 or email [emailprotected] PHONE NUMBER 1-310-707-0000 or 1-866-701-5577 SUPPORT Get help with activation, set up, APN settings, and more by contacting our customer support team. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard. Wait a few minutes, and youll be connected to a customer service rep, where you can now make your cancellation request. Find another carrier. After connecting with a customer service rep from Straight Talk, youll be required to provide information about your account. It's now been a day and half. WebSearch consumer complaints, reviews and information about straight-talk-.com. I would leave 0 stars if I could. Well start sending you the news you need delivered straight to you. Text 611611 to check your balance, get refills and much more. Call Directly SIGN UP and get promotional emails Self-service tools available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. You can help! Calling in almost every day for 2 weeks resulted in only frustration at the incompetence of the cust. Hopefully, that will prove to be a better choice as I run a store and absolutely have to have reliable service. Nope, only if I could receive texts on a phone that doesn't exist, or provide numbers I had called on my new phone before I bought it. Your Straight Talk phone uses the towers from one of these four networks. IF YOU HAVE ANY QUESTIONS OR CONCERNS, FEEL FREE TO CONTACT US ANYTIME. Calls must originate from the US or Puerto Rico. 2023 TRACFONE. Copyright 2022 Consumers Unified LLC. What the heck are yall doing Straight Talk I am so pissed and discouraged with you. Reward Points can only be applied towards an eligible Straight Talk plan when you accumulate the total amount of points needed. HIGH SPEED INTERNET REQUIRED. I have purchased my plans by the year for long time as well. It goes against our guidelines to offer incentives for reviews. WebAt Straight Talk, customer service is extremely important to us. r/StraightTalk 2 yr. ago. Track data WebTo cancel your Straight Talk My Account subscription on PayPal, do the following: Login to www.paypal.com . This is Straight Talk's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Straight Talk agent. Yes, as long as Straight Talk provides service in that zip code. Who's crazy enough to start this website? If you need more data, you can purchase a 2 GB data add-on option for $10. You have exceeded the amount of items allowed in your cart. Activate HOME PHONE Activate OTHER DEVICES HOME INTERNET ROUTER ACTIVATE REMOTE ALERT Activate MOBILE HOTSPOT Activate Self-Service Tools Available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. You'll get all the information you need right on your phone! And tell me why the day I paid the 130 plus tax my son phone haven't worked (No text, No phone calls etc) he can't do anything. You will need to perform a separate checkout for the items in your cart. Unsubscribe easily. In case you need more clarification, feel free to leave a comment, and we will get back to you as soon as possible. Cell service is strong here. You will need to enter either a Service Card PIN or a credit or debit card with the Visa/Master Card logo, in addition to your phone information and zip code. Today I was told I would only need a credit card to sign up for service. Copyright 2007 - 2023, ContactHelp.com. Straight Talk is also branded as Tracfone and offers prepaid phone service. There's a problem. It offers a wide variety of smartphones and allows users to activate service on their current phones. F this company. Listings for companies similar to Straight Talk: Customer service is awful. Subject to our Reasonable Use Policy and Terms of Service. I spent HOURS on the phone with customer service getting the same answer every time. So I'm out money with no phone or service and thus far no solution offered. Meanwhile, she said their is nothing wrong with my phone. Have an idea for Straight Talk? Stole $57.98 from me. Posted by nepaguy001. Transferred my friends number and now both phones are not working! Message and data rates may apply. I havent had service all day, I paid my phone bill a week ago and I need to know what My phone service isnt working and Ive been put off a dozen times. Anyone can write a Trustpilot review. Depending on location, powered by 5G or 4G When I switched my wife to Visible from Cricket it only took ten minutes.I will never buy Straight Talk again. Access the Wifi Optimizer to help reduce data usage. I AM TELLING EVERYONE WHO WILL LISTEN STAY FAR AWAY FROM TRACFONE, INC. While there are several ways to cancel your Straight Talk service, one of the easiest ways is to contact the Straight Talk customer service team. Questions about data usage and calls made, Recommendations regarding appropriate calling and data plans. Calling Straight Talk back may result in you getting a representative who is able to help you. Reward Points have no cash value and cannot be transferred to another customer. In short, the two companies are not related. INSTALL NOW>>. Based on your location, you can currently expect to receive 4G LTE coverage with download speeds of 20-50 Mbps and upload speeds of 3-6 Mbps. Your balance information will be displayed on the screen. It's not always clear what is the best way to talk to Straight Talk representatives, so we started compiling this information built from suggestions from the customer community. I asked many times to talk to someone in the warranty department, the department that makes the decisions, or anyone higher up. We've created these shortcuts and apps to try to help customers like you (and ourselves!) Hamilton Ontario, MidWest Federal Credit Union Midwest Federal Credit Union Discriminates against Asians and people disabilities, PTSD and lies about their Certified ID is Fake Maine Brunswick, Braman Honda of Palm Beach Address: 5200 Lake Worth Rd, Greenacres, FL 33463 Phone: (561) 790-8570 bramanhondapb.com https://www.bramanhondapb.com/ my email is johntharp2023fl@gmail.com in case anyone wants to respond to the email or if you had a similar experience. I have been a loyal customer since TracFone days! Visit our Bring Your Own Phone website at http://www.straighttalkbyop.com to check if your phone is compatible with Straight Talk. Still hasn't. Priceline, I was at the Harris Teeter ( Store #136) in Wake Forest, N.C the other day where I was helped by the most knowledgeable and gracious employee I have e I was charged the full amount and then the next day lost phone and text service. RATES EXCLUDE INTERNET SERVICE. We also highlighted some reasons you might want to cancel your Straight Talk services. If you paid for their service in advance, you are entitled to a refund. There is no spot reserved for this router, you will need to check service availability for your address. Click "Settings" "Payments". Sorry they won't. I factory reset the phone as well. Click on "Straight Talk My Account" or "TracFone Wireless, Inc." to cancel. Forget about data limits! If you bought an iPhone or Galaxy phone from Straight Talk, chances are it uses the Verizon towers. Now Im sitting here on hold again for over 20 min now. In todays guide, we showed you a step-by-step guide on how to cancel your Straight Talk service. While this is a slow method of achieving a resolution, it is an option for those who prefer to communicate this way. I have been with Straight Talk Wireless for 3 years now. When I FINALLY got a hold to someone they had the nerve to tell me that they cannot refund me my money. I have been a customer for about 7 years (with 4 phones/lines) in my household. PICTURES AND VIDEO: Turn off automatic picture and video uploading or change your settings to upload on Wi-Fi only. @PBQB523 Focusing on our quality of customer service is our priority. Your Privacy Choices. This is the best way to manage and repair your business reputation. I've had Straight Talk for 2 years now and I have not a single complaint about their coverage, their service or the price. For more information about reviews on ConsumerAffairs.com please visit our Why Ripoff Report will not release author information! service. This company is a total scam. WebStraight Talk, Inc. I use the app to refill my monthly service and it always goes off without a hitch! WebStraight Talk Customer Service Phone Number Phone Number:1 (877) 430-2355 Shortcut: Once the automated voice Average Customer Rating Score 1.6 Website: Straight Talk Website Straight Talk Customer Service Hours N/A - Edit Review/Comment Update Listing Reviews For Straight Talk Customer Service (13) dissatisfied Not user friendly at all! Phone was fine for a month. Its just ridiculous. No customer service at all. While the company offers a wide range of phone plans to meet users needs, there comes a time when youre no longer interested in their service and want to cancel. Privacy Policy. ConsumerAffairs is not a government agency. Available online only. You now have access to Top News articles including Sports, Entertainment, Finance, Health, Lifestyle, Auto, and Electronics. We use dedicated people and clever technology to safeguard our platform. Unfortunately, they've lost our business going forward. > Understand My Bill. It offers the best smartphones on the market, some of which are sold at significantly discounted rates. If your are able to make and receive calls, your Straight Talk phone is active.Keep in mind that upon completing the activation steps either through our website at www.straighttalk.com/Activate or through our Customer Care Center at 1-877-430-CELL (1-877-430-2355), you will be asked to place a test call to confirm that activation was successful. I have been without service since 1/02/23. You can keep your Straight Talk phone number after canceling their service. WebShould you have questions or concerns, please contact us via chat or by calling one of our customer care representatives at ************** PIN ****. He said he was not allowed to transfer the call to anyone else. Customer service gives no true resolution to the issue. Listen: OBR Straight Talk Episode 8, We Suck Again! Corporate Advocacy Program: How to repair your business reputation. Current items cannot be combined with other purchases. I am beyond sick of straight talk!! There is nothing like a good deal. Before you can cancel your Straight Talk subscriptions, youll need to know your account information. Please refer to the latest Terms and Conditions of Service at StraightTalk.com. We recommend that a Gmail account be created, if they don?t have one already, in order to take full advantage of what Android offers. The 2nd person wanted me to scratch off the pin on the data card. SELF-SERVICE AT YOUR FINGERTIPS BasicTalk 911 service operates differently than traditional 911. Abundance Media Group AMG Abundance Media Group is a fraud and corrupt agency. Actual availability, coverage and speed may vary. Customers can choose a month-to-month option or save money by opting for a three-, six-, or 12-month data plan. Smart Pay items cannot be combined with other purchases. CROOKS! Enter your personal details including; your Straight Talk phone number, your phone's serial number, and the last four digits of your phone's serial number. There are 1000's of complaints on Better Business Bureau, Reddit, and many other forums. **Each account is allowed to dial up to 15 unique international telephone numbers during a 30-day plan cycle, which resets each time a new plan is redeemed. Alarms, TTY and other systems may not be compatible. You'll sit for hours waiting for help. You can call us directly and we will help you. It offers four different service plans with different data and storage options. Common problems addressed by the customer care unit that answers calls to 800-876-5753 include Transfer Phone Number, Lost or Stolen Phone, Device Support, Account Access, SIM Card Transfer and other customer service issues. There is a charge for this service for noncustomers. The last lady said they are having trouble with phones activating/reactivating (shouldn't even have to be reactivated bc I bought the minutes before my service ran out.) Went to walmart to buy a hotspot to get me by. I called ST customer service. Now they won't let me return the data plan and accused me of not checking if my area was covered before buying. They are terrible! EMAIL: Turn off push e-mail or set e-mail accounts to sync every hour or longer, or to update manually. NOTE: It can take between 15 ? For personal use only. You have exceeded the amount of items allowed in your cart. Straight Talk is ideal for people who want basic cell phone coverage, plan flexibility and an affordable price. They are a SCAM!! WebSearch Newegg.com for iphone 6s plus straight talk. Privacy policy At 2G Speeds, the functionality of some data applications, such as streaming audio or video may be affected. Our content is intended to be used for general information purposes only. The ABSOLUTE WORST decision I ever made was switching to Straight Talk!! I've been with straight talk for years but tried to activate a new phone and so far I've been waiting for a full day. Your System Sucks. For assistance, please contact us at 1-877-430-2355. There's no kind of help or communication to help at ALL. WebStraight Talk gives you straightforward wireless and no-contract plans like the $45/mo Silver Unlimited Plan on Americas most reliable 5G network wit See more 1,126,867 peoplelike this 1,101,207 people follow this http://www.straighttalk.com/ (877) 430-2355 Telecommunication Company Photos See all Videos See all 0:09 Searching for more savings? And this doesn't make any sense at all. This whole situation is f*cked up and I dont know what to do. T-Mobile: Call 1-877-453-1304. Here are some ways of getting the resolution you want even when Straight Talk's phone-based customer service has let you down: Call back: The truth is that not all customer service representatives have the same personality, level of training or experience. PLEASE if you want good service or a good phone plan look ANYWHERE else. on 2/28 at 12:51PM As with Live Chat, you'll have the advantage of being able to keep a record of your interactions with your customer service representative. I will be looking for another pre pay service with hopefully much better customer service! Press 1 for English and then 4 twice through menu prompts. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. I always get great service and customer service is great. You have quick links to Refill, Activate Shop Plans and Shop Phones at the top of each page. I will never use Straight Talk again. Verification can help ensure real people write reviews about real companies. Submit, rate and comment on Straight Talk ideas by visiting IdeaIncite.com. Welcome to 611611, the text helpline. Straight Talk could never get my phone to activate. Online chat: If you think calling the Straight Talk customer service team will be a big deal, you can opt for the online chat instead. It allows the users I can't say I've ever had to deal with a service rep but that's a perk ain't it? Attention: Executive Resolution Department 9700 NW 112 Avenue Miami, FL 33178 Self-service is right at your fingertips. Do not work with this company. You may also Activate your New Straight Talk phone by calling our Customer Care Center at 1-877-430-CELL (2355) from another phone. Its slower data speeds may not work for people who use their phones for streaming. That's how much they give a . navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. Live chat also provides you with a record of your conversation, something that can be useful if you have to escalate your concerns. Call Directly SIGN UP and get promotional emails Self-service tools available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. WebUnlocked phones youre bringing to Straight Talk. Billing & Payment. I tried to pay my bill and they told me that they never got my money and wanted to charge me again. WebStraight Talk is a cell service provider that offers no contract plans for talk, text and data. It's the most convenient way to manage your service. Sometimes, they might try to convince you to remain with them. In 2015, the Federal Trade Commission took action against Straight Talk's parent company, TracFone due to TracFone's poor management of data throttling. He'd sobered up four years back after several rounds of nearly fatal encounters with various substances. Call (888) 442-5102 to request an unlock. Never had any other carrier! Original review: Feb. 1, 2023. Enter your address to check service availability for your address. Send a letter: It is also possible to write and send a letter to Straight Talk. Straight Talk wireless offers customer service by a physical mailing address and toll-free phone support. I am not alone in this and their Facebook page is full of similar issues. I had straight talk for years. Tip for resolving issues: Before trying again to resolve your issue via phone-based customer service, live chat, or social media platforms, jot down some notes about your problem, your experience trying to resolve it and what you'd like to happen next. Check the "Battery Use" screen to review features or functions that have been consuming your battery. Typical issues include long wait times, customer service representatives who are unable or unwilling to offer solutions to typical user problems and language barriers. DEVASTATING to my business. Your transfer of a Straight Talk Number when upgrading to a New Straight Talk phone may take up to 24 hours. I laughed as I am expected to have two phones when I am dealing with the issues. The worst phone service ever!!!! Harris Teeter. > Change Credit Card or Checking Account. Straight Talk does not have any long-term contracts and affordable plans, but some consumers report slow data speeds. Straight Talk is available through Walmart, but you can also purchase equipment and modify your plan through the Straight Talk website. The company offers a wide variety of phones, including budget phones that come free with a phone plan. I paid 130.00 for 3 months of service with these people. Never called . Calling customer support is useless. You will need to enter a Service Card PIN or buy a Service Plan to reactivate your phone. There are no credit checks, and you pick the plan and activate your account. Calling customer support is useless. Finally switching. And should that be the case, you might want to cancel. I cant text their 611611 or make any calls, Ive done the reboot 16 times and everything Google has suggested and no luck. Additional terms and conditions apply. I have never talked to a worse customer service line nor have I ever delt with a worst company. And since todays guide is about how to cancel your Straight Talk service, here are a few steps to help you on your journey. Kept asking to speak to a manager but was told they were a manager. Press # three times. I called to have a Straight Talk iPhone 11 unlock and a guy was asking me all those silly questions about the last number I dailed last four of Debit (OK) and I provided and he said that it was incorrect(Liar)! We also ensure all reviews are published without moderation. TRYING TO WARRANTY ETOBICOKE ONTARIO, Becovic Management Housing discriminationBecovic management refuse to adhere to TENANT ADDENDUM non lease renewal explanation Chicago Illinois, Property / Condominium Managment - Real Estate, Real Estate Fraud, Real Estate Scam Artist. Straight Talk is a registered trademark of TracFone Wireless, Inc., a Verizon company. All Rights Reserved. Called customer service and she did not help me at all. WebThe Straight Talk My Account App lets you manage most aspects of your wireless service right from your phone.
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