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The pick-up service is only for those medications that have been previously filled and ready for pick-up. Location: Wilford Hall Ambulatory Surgical Center 1st Floor, Wing B As long as one of those credentials DS Logon, CAC or DFAS are active, patients will have immediate access to the MHS GENESIS Patient Portal and the functionality that comes with it, Walton said. Location:Wilford Hall, 2nd Floor, A-wing. Location: Wilford Hall Ambulatory Surgical Center 1st Floor, Wing B Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) The Radiology Department expects delays in scheduling routine screening mammograms, MRIs, and ultrasounds. Getting Care Appointments & Referrals MHS GENESIS Military Health System Nurse Advice Line Patient Rights & Responsibilities Health Services Primary Care Family Health Internal Medicine Preventive Care Nutritional Medicine (Outpatient Nutrition) Immunizations My one complaint..Pushy? Suite 5101 Hours:8:00 a.m. - 4:00 p.m.Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4 p.m.) except Federal Holidays. | Army Organic Industrial Base Modernization Implementation Plan, Army implements new suicide prevention initiative, 2021 DoD Warrior Games canceled due to COVID-19 Delta variant, Army to review discharges and status-upgrade procedures for behavioral health conditions, U.S. Army updates promotion and retention policies in response to COVID-19, Fewer combat wounded prompt Army to streamline number of Warrior Transition. Walk-ins: Monday through Friday, 8 to 11 a.m. and 1 to 3 p.m., for sore throat, staple and suture removal, weight checks, sexually transmitted infection, Depo-Provera injections, follow-up wart treatments. Phone: (210) 292-5252/5210 Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) www.tricare.milis an official website of the Defense Health Agency (DHA), a component of theMilitary Health System. Patients will receive a text when their prescription(s) is ready This focus on training may result in longer than routine wait times for primary and specialty care appointments and at services such as pharmacy, lab and radiology. **. There are several ways to volunteer including feedback groups, process improvement events, and monthly meetings. Your secure services will not change as a result of the website transition. Location: Wilford Hall Ambulatory Surgical Center, 1st Floor, Wing B Note: Randolph Clinic is closeduntilnoon the LAST Wednesday of every month for readiness training. Some documents are presented in Portable Document Format (PDF). By Maria Gallegos 7002 JBSA-Lackland, TX 78236-6014 Specimen Collection Laboratory 3. Diagnostic Imaging (X-Ray) Reid Clinic: Open to Basic Trainees Location: Reid Clinic, building 7001, 1940 Carswell Ave. Location: Randolph Medical Clinic, Room 1D101 Gateway Bulverde Diego Timoteo (right), an Army Combat Medic at Brooke Army Medical Center at Joint Base San Antonio-Fort Sam Houston, Texas, checks an incoming patient at BAMCs drive-through COVID-19 testing area. Note:Radiology is closed until noon the LAST Wednesday of every month for readiness training. In some instances, patients may have specific dental needs that make them suitable for selection as candidates for our specialty care programs: periodontics, prosthodontics, endodontics, orthodontics, oral maxillofacial surgery, pediatric dentistry, orofacial pain or maxillofacial prosthetics. Notice of Privacy Practices, An official website of the United States government. Learn more about how we protect your privacy, how medical information about you may be used and disclosed, and how you can get access to this information. Location: Wilford Hall Ambulatory Surgical Center 1st Floor, Wing B TRICARE is a registered trademark of the Department of Defense (DoD),DHA. Don't forget to keep your family's information up-to-date in, Nutritional Medicine (Outpatient Nutrition), Alcohol and Drug Abuse Prevention and Treatment (ADAPT), Aerospace and Operation Physiology Training, Behavioral Health Optimization Program (BHOP), Wilford Hall Ambulatory Surgical Center Basement, Hosted by Defense Media Activity - WEB.mil. If there is no availability, another option is to visit a TRICARE-authorized urgent care center for same-day, acute needs. Specimen Collection Laboratory Phone: (210) 292-5252/5210 To prevent excessive wait-times, the pharmacy will move to a drop-off and pick-up prescription service starting Jan. 17, 2022, until further notice. 7002 JBSA-Lackland, TX 78236-6014 Normal Operating Hours (except for Wednesday) 7:30 a.m. to 4:30 p.m., Monday, Tuesday, Thursday, Friday Wilford Hall offers the following services: Location:Wilford Hall Ambulatory Surgical Center Basement. 1100 Wilford Hall Loop Phone: (210) 292-5200 Read the TOL Appointment Center Brochure for more information. Location: Wilford Hall Ambulatory Surgical Center 1st Floor, Wing B ** Available for refill pick up only ** MHS GENESIS is the new electronic health record for the Military Health System. While patients will be able to view their health information, they will not have the ability to make appointments through the GENESIS Portal at this time. Location: Randolph Medical Clinic 201 reviews of Full Line Nail Spa "I called in super last minute to get my gel nails done and the person on the phone was really accommodating! Appointments & Referrals BAMC Managed Care Driving Directions MHS GENESIS Military Health System Nurse Advice Line Patient Rights & Responsibilities Visitor Guidelines Health Services Primary Care Active Duty Army Patient Centered Medical Home Access to Care Secure Messaging Communicating With Your Medical Home Five Pillars of APCMH If you are normally seen at Wilford Hall, first call the TRICARE nurse advice line at 1-800-874-2273 or the Wilford Hall appointment line at 707-423-3000 prior to visiting the facility. Although the DHA may or may not use these sites as additional distribution channels for Department of Defense information, it does not exercise editorial control over all of the information that you may find at these locations. Location: Bldg. USA. For faster refill prescription pickup services, the Pharmacy recommends patients use the ScriptCenter kiosk located inside the JBSA Exchange and the BAMC Medical Mall across from the pharmacy. South Korea. Falls Church, VA 22042-5101, An official website of the United States government, 59th Medical Wing - JBSA - Wilford Hall Ambulatory Surgical Center, Don't forget to keep your family's information up-to-date in, Nutritional Medicine (Outpatient Nutrition), Alcohol and Drug Abuse Prevention and Treatment (ADAPT), Aerospace and Operation Physiology Training, Behavioral Health Optimization Program (BHOP), Federal Employees Dental and Vision Insurance Program (FEDVIP), Hosted by Defense Media Activity - WEB.mil, Pain that cannot be relieved by pain medicine, Any potentially life-threatening condition, Loose teeth (adult or baby teeth) unless associated with trauma/injury, Broken fillings or teeth that occur while eating. 1. Find theright contact infofor the help you need. No. Randolph Don't forget to keep your family's information up-to-date in, Alcohol and Drug Abuse Prevention and Treatment (ADAPT), https://bamc.tricare.mil/Getting-Care/Visitor-Guidelines, Hosted by Defense Media Activity - WEB.mil. Address: 25615 US Hwy 281, San Antonio, Texas, 78258. Getting the vaccine can reduce the risk of severe disease, hospitalizations and long-term complications for COVID-19. This record will stay with service members from the time of their enlistment through veteran status. Find theright contact infofor the help you need. Notice of Privacy Practices, An official website of the United States government. Recommended Reviews Over time, however, providers and patients should expect to see increased efficiencies across all healthcare activities.. You may contact the DHA-Immunization Healthcare Support Center at 1-877-GET-VACC (1-877-438-8222) option 1 or Defense Switched Network (DSN) 761-4245, option 1, if you have questions about the vaccines or about an adverse event following vaccination. A group of 59th Medical Wing Airmen screen a line of patients for COVID-19 at Wilford Hall Ambulatory Surgical Center, Joint Base San Antonio-Lackland, Texas, August 18, 2021. Phone: (210) 292-0123 / (210) 292-0495 What should I do if Im still unsure if I need urgent care? Proceed back to the Gateway Bulverde Pharmacy for pick up 3352, JBSA-Lackland Activate new prescriptions from Network or clinic providers by calling 210-292-0122 JBSA - Wilford Hall Ambulatory Surgical Center, Texas78236 6418, JBSA-Lackland Suite 5101 Randolph You can speak directly to a health professional using the Military Health System Nurse Advice Line to assist you with your health concern by calling 1-800-TRICARE (874-2273). 3425. Timoteo, a native of Brazil, recently earned his American citizenship. Click here for a map and directions, Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.), Consult Appointment Management Office:(210) 916-9900. Brooke Army Medical Center Public Affairs, An official website of the United States government, Senior Airman Jonathon Haley and wife Heather check in at the Wilford Hall Ambulatory Surgical Centers Urgent Care Center May 29 while on leave from Ramstein Air Base, Germany. I think they have 2 nurses here but often times I only see one so it takes awhile at times.. Falls Church, VA 22042-5101, An official website of the United States government. The appearance of hyperlinks does not constitute endorsement by the DHA of non-U.S. Government sites or the information, products, or services contained therein. Randolph Visit the CDC websitefor currentCOVID-19 booster guidance. Note: Randolph Clinic is closeduntilnoon the LAST Wednesday of every month for readiness training. Magnetic Resonance Imaging (MRI) Our goal is to continually provide patient-centeredquality health care. For hard copy/paper prescriptions, follow the below instructions for drop offs and pick ups. 24-Hour Access Location: Gateway East Entrance, W. Military Drive and Luke Blvd. Patients assigned to Moreno Family Medicine Services, Schertz Medical Home, Taylor Burk Medical Home and Westover Medical Home may continue to receive routine immunizations during a scheduled wellness appointment. Location: Wilford Hall Ambulatory Surgical Center 1st Floor, Wing D Fax: 210-292-5806 Based on industry averages, and the DODs experience, it takes roughly 90 days for healthcare teams to adjust to the new system and return to normal wait times. 2. USA. Such hyperlinks are provided consistent with the stated purpose of this website. Location: Wilford Hall Ambulatory Surgical Center 1st Floor, Wing B Monday - Friday 8 a.m. to 3 p.m. The group also provides after-hours emergency dental support and operates the largest dental education program in the Air Force. Reid Clinic:(210) 292-7400 Call (210) 292-9995 or (800) 469-7170 Pharmacy Call-In Refill Instructions Select Location: Option 1: JBSA-Fort Sam Houston or Camp Bullis sites Option 2: JBSA-Lackland, JBSA-Randolph or North Central Federal Clinic sites JBSA-Fort Sam Houston Call-in Refill Pharmacy System Option 1: JBSA-Fort Sam Houston Community Pharmacy Emergency care services treat life-threatening medical issues such as threats to your life, limbs, sight, or safety. Visit the CDC website for current COVID-19 booster guidance. Visit https://patientportal.mhsgenesis.health.mil. 2 reviews of American Bio-Clinical Labratories "First! 1. TRICARE-approved network locations can be obtained by contacting the Consult Appointment Management Office (CAMO) at 210-916-9900 or TRICARE at 1-800-444-5445. For questions regarding a network referral, patients should contact their clinic or PCM team via secure message. Absolutely!, Nomi A. said: To all the people who have given negative reviews on here: why are you, Tamar O. said: I love the staff, front and back and Lily is someone I feel super, Xin Pei S. said: I've been a loyal customer of Anna's for over two years now. Proceed back to Gateway Bulverde Pharmacy for pick up Beneficiaries are encouraged to register for access to the new Patient Portal if they have not used DS Logon previously. Although the DHA may or may not use these sites as additional distribution channels for Department of Defense information, it does not exercise editorial control over all of the information that you may find at these locations. Patients can take steps now to prepare for the MHS GENESIS implementation, to include: PRIMARY CARE: If in need of a primary care appointment between December and January, patients should make their appointment as soon as possible to avoid delays during the MHS GENESIS transition. Kimberly M. said: Ok, here's my take. The MHS GENESIS Patient Portal will replace TRICARE Online after the records transfer using the same DS Logon access, https://myaccess.dmdc.osd.mil/. For any care that your primary care managerdoes not provide, such as urgent, preventative, mental health, and specialty care, you will need a referral. Information Desk: (210) 292-7412 7700 Arlington Boulevard Appointment Line: (210) 292-XRAY Wednesday Training Hours delayed opening every Wed for training, all clinics/services open at 9:15 a.m. www.tricare.milis an official website of the Defense Health Agency (DHA), a component of theMilitary Health System. Phone: (210) 292-5200 Phone: (210)-292-8850 People who are moderately or severely immunocompromised have differentrecommendations for COVID-19 vaccines. Option 2: Call CAMO (Consult and Appointment Management Office) at: Learn more about how we protect your privacy, how medical information about you may be used and disclosed, and how you can get access to this information. As of 8 a.m. March 22, there are 13 confirmed COVID-19 cases on JBSA, and all personnel should continue to stay ready and informed by checking CDC updates at . www.tricare.milis an official website of the Defense Health Agency (DHA), a component of theMilitary Health System. IMMUNIZATIONS: The BAMC Department of Family and Community Medicine Clinics (Moreno Family Medicine Services, Schertz Medical Home, Taylor Burk Medical Home, and Westover Medical Home) have moved from walk-in appointments to pre-booked appointments for all immunizations. To learn more and see which plan you may use, visitwww.tricare.mil/dental, 1100 Wilford Hall Loop Wilford Hall Ambulatory Surgical Center Lackland A F B, TX (210) 292-7100. 3425. Find theright contact infofor the help you need. Phone: (210) 292-7700 As with any new technology, it will take time for our staff to learn how to implement and navigate the system, Walton explained. Lackland 7700 Arlington Boulevard . Visithttps://militaryrx.express-scripts.com/home-deliveryfor more information. Some documents are presented in Portable Document Format (PDF). Phone: (210) 292-7700 1100 Wilford Hall Loop, JBSA-Lackland, Texas 78236 (Photo by Staff Sgt. If the prescription is not ready for pick-up, you may be requested to return later when the prescriptions are ready to prevent backing-up the curbside pick-up lanes. Appointment Line: (210) 292-XRAY If you go to the UCC with a serious illness or injury, you will be sent or transported by ambulance to a hospital emergency department, and this could delay your care. 3. Randolph 1100 Wilford Hall Loop Download a PDF Readerorlearn more about PDFs. A PDF reader is required for viewing. The JBSA-Lackland Pharmacy has institute a mandatory curb-side drop-off and pick-up prescription process, Monday - Friday 8 a.m. to 3 p.m. To facilitate service, patients must call ahead to the following numbers to request any new electronic prescriptions to be filled prior to coming to the pharmacy for pick-up. Appointments will be booked through CAMO (210-916-9900). Note: Laboratory is closed until noonthe LAST Wednesday of each monthfor readiness training. TRICARE is a registered trademark of the Department of Defense (DoD),DHA. You can also becomea part of our Patient Focus Groups. 7700 Arlington Boulevard Phone: (210) 652-6403Option 2. To make an appointment, log in to theTOL Secure Web Portal. Find out more about how to obtain the necessary referral and authorization. USA. TRICARE-approved network locations can be obtained by contacting the Consult Appointment Management Office (CAMO) at 210-916-9900 or TRICARE at 1-800-444-5445. JBSA-Lackland's site, located on the ground floor of the parking garage (follow the blue cones on Wilford Hall Loop), is open Monday - Friday from 8 a.m. to noon. Beneficiaries can make a same-day appointment on TRICARE Online or by calling the appointment line at 210-916-9900. Find more information athttps://www.cdc.gov/coronavirus/2019-ncov/vaccines/stay-up-to-date.html. Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) Location: First Floor, Wing D For dental care outside of a military dental clinic, TRICARE offers dental coverage for service members, families and survivors. JBSA - Wilford Hall Ambulatory Surgical Center, Texas78236 A PDF reader is required for viewing. Appointment Line: (210) 292-XRAY After duty hours, weekends, and holidays, urgent care is available at 59th Medical Wing Urgent Care Center at the Wilford Hall Ambulatory Surgical Center on Joint Base San Antonio-Lackland. Click here for a map and directions, Air Force Postgraduate Dental School & Clinic, Location: Bldg. Per the CDC, bivalent mRNA vaccines are not authorized at this time for primary series doses with the following exception: children ages six months to four years who receive two primary series doses of a monovalent Pfizer-BioNTech vaccine should receive a bivalent Pfizer-BioNTech vaccine as their third primary series dose. Such hyperlinks are provided consistent with the stated purpose of this website. To schedule an appointment: Option 1: Log onto the MHS GENESIS Patient Portal OR Option 2: Call CAMO (Consult and Appointment Management Office) at: 210-916-9900 JBSA SAPR Hotline: 210-808-7272 DoD Safe Helpline: 1-877-995-5247 Chaplain Services: 210-292-7373 NOTICE OF PRIVACY LAB: Patients may experience longer wait times in outpatient sample collection areas while staff adjusts to the new processes. Such hyperlinks are provided consistent with the stated purpose of this website. Walk-in hours are Tuesdays from 10 a.m. to 5:30 p.m. or Wednesdays from 8 a.m. to 3 p.m. WHASC, 1100 Wilford Hall Loop, Lackland Air Force Base in the atrium at the C entrance. Some documents are presented in Portable Document Format (PDF). CALL THE NAL! Proceed back to the Randolph Clinic Pharmacy for pick up, Address: 1100 Wilford Hall Loop, JBSA-Lackland, Texas 78236 Download a PDF Readerorlearn more about PDFs. 51st Medical Group, 777 Songtan Boulevard, Unit 2060 Read theTOL Appointment Center Brochurefor more information. Note: Laboratory is closed until noonthe LAST Wednesday of each monthfor readiness training. Falls Church, VA 22042-5101, An official website of the United States government, 59th Medical Wing - JBSA - Wilford Hall Ambulatory Surgical Center, Don't forget to keep your family's information up-to-date in, Nutritional Medicine (Outpatient Nutrition), Alcohol and Drug Abuse Prevention and Treatment (ADAPT), Aerospace and Operation Physiology Training, Behavioral Health Optimization Program (BHOP), Visit the CDC website for more information, https://www.cdc.gov/coronavirus/2019-ncov/vaccines/stay-up-to-date.html, Hosted by Defense Media Activity - WEB.mil.
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