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The bottom line is that you dont have the same amount of control over your modem updates because your ISP is responsible for updating it. I use xfinity with my own Motorola MB8611 modem. You arent responsible for updating your modem. Owning your own modem often saves $156 per year in cable modem rental charges. New firmware version 8600-19.3.11 is being pushed to the MB8600 in some markets. The Netgear CM1000-1AZNAS was the companys first commercially available gigabit modem, and you may stand to save some money opting for this model instead of its nearly identical predecessor. Click on it, then click Delete and confirm the action. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. I have defaulted both router and modem, turned off LAG on modem, to no avail. Software. I know nothing about what these should be. Internet is down for the second time in 4 days. Rumors were going for more than a year that at some point old modems will be excluded from support. New phone because the iOS or android update has list of old phones that won't work with it. When something like that happens, the modem you bought may no longer be compatible. You can email the site owner to let them know you were blocked. Legit question, but why would anyone care about this? I've connected the TPLink C5400X router to a Motorola MB8600 modem with link aggregation enabled in both. Ok so you know the firmware version of your modem. On the bottom of my modem theres a sticker that lists its IP address. And without having to rent any gear. Although there may be less to do on your end when it comes to updating your modem, that doesnt mean you should turn a blind eye. Heres what information was listed in this section. Try to plug in via the router and no internet. Motorola MB8600, 18.2.9 software. Before we get into that, lets break down how the modem update process happens. It is no longer compatible with 1 gig or higher. Compatible services: Comcast Xfinity, Cox, Mediacom CableMax downstream: 1 GbpsMax upstream: 1 GbpsChannel bonding: 328Ethernet ports: 1. Other modems, on the other hand, may work if you have Cox Communications but they may not compatible with Comcast Xfinity. For example, Im talking about the major players like AT&T, Comcast/Xfinity, Verizon, or Cox Communications. Depending upon where you live, you might have a few different ISPs to choose from. Despite this limitation, the CM1200 is still a high-performing modem and works fantastically for HD streaming, gaming, and file sharing. In the coming weeks, Target shoppers with Gigabit speed broadband and Xfinity Voice plans will have the option to purchase the Motorola MT8733 DOCSIS 3.1 WiFi 6 modem/router, Motorola MB8600 and . Use it to try out great new products and services nationwide without paying full pricewine, food delivery, clothing and more. It wasnt a modem issue. No question is too small, but please be sure to read the rules and [posting guidelines](https://www.reddit.com/r/HomeNetworking/comments/3hvyg0/rhomenetworking_posting_guidelines_and_helpful/) before asking for help. The MB8600 also has 32x8 support for the fastest possible speeds using the older DOCSIS 3.0 standard. The Motorola MB8600 DOCSIS 3.1 Cable Modem is the device that takes the internet from your provider and distributes it into your household for you and any other internet users to access. This modem has five status-reporting LEDs that are easy to read and help immensely in troubleshooting. If your ISP isnt going to update you modem when they should, you need to know about it. The added expense of the DOCSIS 3.1 modems isnt worth it until youre on one of these new (and pricey) plansespecially since your ISP may roll out gigabit over fiber rather than cable. To update your router's firmware, type your router's IP address into your web browser and enter your login information. If your area hasnt yet switched over to fiber, you may be in for a major upgrade in the future. The Arris SB6141 is still listed for Comcast Business up to 200 Meg. First time xfinity was able to get it back up and running. Modems are shipped with default IP addresses, and there are many resources online that list what those default addresses are. Likewise, I don't know what effects the firmware update might have had. Top actual speed is just under 1Gbps without bonding, just under 2Gbps with 2 bonded ports. Netgear Nighthawk CM1150V Cable Modem with Voice, NetgearNighthawk C7800 Modem-Router Combo, Arris SURFboard SBG8300 Modem-Router Combo, Supports >2Gbps connections with bonded ethernet ports, Supports <1Gbps connections with bonded ethernet ports, Not compatible with Verizon, AT&T, or CenturyLink, You can only use one ethernet port at a time, Supports >1Gbps connections with bonded ethernet ports, Not compatible with Verizon, AT&T, CenturyLink, or Frontier, Ethernet ports cant connect to multiple devices, Not compatible with Verizon, AT&T, Spectrum, or CenturyLink. uniqs 4634: Share Comcast increases internet speeds. restart firefox, goto the modem page and when the alert page comes up select the advanced then click on set exception. Some modems have a screen that is off to the side a little, making it more difficult to see, especially from a distance. TheNighthawk C7800 is Netgears first DOCSIS 3.1-compatible modem-router combo. Motorola MB8600 modem issues/firmware update. We then create one easy-to-understand review. Click the Servers tab, then look for the "MTRLC LLC" certificate, which should match your Cable Modem IP. If you call your ISP you can get a status of the firmware update. One of those checks is to see if the latest firmware version is running on the modem. Rebooting your modem didnt work, and your ISP said they wont by updating your modem. The downside of combo units is that they are harder to troubleshoot but the upside is that they are easiest to install, which can be a game-changer for the technologically-challenged. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. This doesnt mean you shouldnt pay attention to your modems firmware. Once on the Advanced tab, my modems firmware version is clearly listed. Ultra Fast DOCSIS 3.1 Cable Modem; . Thisll bring you to your modems login page. Most other ISPs stick with the firmware that shipped with the modem for years and years. That depends. Compare. LAN Ports 1 & 2 of the modem are connected to router WAN port and LAN port 1. When an ISP gets a firmware update for a specific modem, they have to check and test it. The MB8600 has 4 ethernet ports that can be combined to get a maximum 3.8 Gbps downstream (only 2 ports are enabled with current firmware). They may not have a budget for testing that other, larger ISPs have. Now choose Maintenance and find Update or Firmware Update. Look for the DWYM seal for products that are the best in the category. I enabled Link aggregation and haven't had any issues. I just ran into this problem and found this thread. By renting, youre always ready for these upgrades without having to worry about wasting money. The way cable modems go, the network port decides the top broadband speed this modem caps at 1Gbps. This issue aside, the SB8200 is definitely one of the best DOCSIS 3.1 modems, and thats not even because of how few there are. In fact, updating your modem requires no action on your part at all. Look for a modem that doesnt have the lags seen with comparable modems from other brands. This thread has been locked by the moderators of r/Comcast_Xfinity, Welcome to the Xfinity community! This means that my ISP is updating my modem like they should. Don't get stuck paying for rental gear in the process. In mid Apr 2020, I upgraded my service to gigabit, and my down improved to about 220-240. Theres only one ISP that provides coverage to my area, so my hands are tied on this front. Lets looks at it from an ISPs perspective. That is the exclusive reason why you would pay the extra amount for the CM1150V over the CM1200. The Motorola MB8600 Modem features DOCSIS 3.1 technology, while other models have 3.0. The risk is too great from a security standpoint not to. Thats because ISPs wont rent out modems that they dont update. Its silly though, especially since most people dont even have equipment to use over gigabit speeds (or even lower if everything is WiFi). Youll likely either want a 164 or 84 modem, which means you have either 16 or eight downstream channels and four upstream channels. Although we dont often think about it, as soon as you put your homes devices online, youre at risk of an attack. That's why an updated modem is so important for getting top speeds. This can be especially true when your internet plan isnt with a large provider. Router firmware is latest. If you have questions about your services, we're here to answer them. Description. And while both the modem and the router are powerful enough to handle the highest throughput available through cable Internet, its worth noting that the built-in router isnt quite as powerful as the modem. Hi new member here can you please message me if you still have it, thank you. You might review Internet Troubleshooting Tips if you haven't already. Both support link aggregation. If your current ISP wont update your modem, maybe theres another one that will. Some of your downstream channels are trashed. Similar to your modems default IP address, you should be able to find the default username and password for your make and model as well. If the trouble is due to a faulty Comcast rental device or anything outside your home you shouldn't be charged. MB8600 is a DOCSIS 3.1 Cable Modem certified by Comcast XFINITY, Comcast Business, Cox Communications, Spectrum and more. If your modem says it has an old firmware version, the first thing to try is to reboot your modem. Another thing to look for in a modem is DOCSIS technology. Press question mark to learn the rest of the keyboard shortcuts. Microsoft 365 & Office; Antivirus & Security Software; Tax Preparation Software; . It has reduced signal interference thanks to 2 OFDM (a digital data encoding method that reduces latency in DOCSIS 3.1 devices). Unless you get your Gigabit Internet from one of these ISPs, then the CM1200 is a great pick. This technology is the preferred standard of cable providers. It is basically plug-and-play. This takes your signal to the legal limit the FCC allows. DOCSIS 3.1, 3.0, 2.0, and 1.1 support and Cable Labs certification ensure compatibility with services nationwide. If the modem isnt running the latest version of firmware, itll get the updated firmware from your ISP and install it. Powered by. I wanted more information, so I clicked the provided Knowledge Base link. The only way to know if your modem was updated is to check the firmware version on the device, which well get to later. This Cable Modem supports DOCSIS 3.1, the only cable modem standard that can deliver speeds over 1 Gigabit per second (Gbps). Netgear is one of the most reliable brands in networking and their Nighthawk CM1200 represents their latest and greatest in gigabit modem technology. What wifi router do you have and what device youre using to test the speed over wifi ? For gigabit internet plans. This is why buying a third party modem isn't always a great solution despite being cheaper in the long run. Note that you need to reset or power cycle the modem every time you change the device directly connected to it's Ethernet port unless all the client devices have the same MAC address. If your endgame is Gigabit-speed Internet then you will have to upgrade to a DOCSIS 3.1 modem sooner or later. The ARRIS SURFboard SB8200 is a DOCSIS 3.1 modem - the newest technology being offered by cable providers. That said, I like future-proofing, which is why all of my home PCs have a Wi-Fi 6 wireless adapter in them now. Our community is your official source on Reddit for help with Xfinity services. Be sure the CAT# LAN cable between the modem and RBR is of good quality. MB8611 New firmware. . For example, I have a Netgear CM600 modem. It's throwing a compatibility error because Xfinity believes any modem with only 1 gig ports isn't compatible with higher tiers when it isn't true at all. The action you just performed triggered the security solution. It supports OFDM, a digital data encoding method that reduces latency in DOCSIS 3.1 devices. Heavy may receive a commission if you purchase a product through a link on this page. A key factor of this modem is that it is approved for use by some of the major internet providers in the US. In order to get started can you please send me a private message to Xfinity Support with your full name and full address by clicking the chat icon in the top right? With max download and upload speeds of 2 Gbps each, the SB8200 can handle any Internet plan for years to come (save for experimental 5-gig and 10-gig plans). 32 downstream x 8 upstream DOCSIS 3.0 bonded channels, or 2 downstream x 2 upstream OFDM DOCSIS 3.1 channels. It seems like a pretty easy process. Prometheus Exporter for the MB8600 Modem. Weighing one modems performance against another means deciphering terms like Mbps and downstream channels. Feb 21, 2019 . Description. Find more Netgear CM1000-1AZNAS information and reviews here. This is still is enough to support the most demanding Internet tasks. Compatible services: Comcast Xfinity, CoxMax downstream: 3.2 GbpsMax upstream: 3.2 GbpsChannel bonding: 328Ethernet ports: 4. Both support DOCSIS 3.0 and 3.1, are certified by Comcast Xfinity, and are compatible with all devices and internet service providers. The dimensions of the ARRIS Surfboard SB8200 are 5 inches, 2 inches, and 5 inches, while the dimensions of the Motorola MB8600 are 7.25 inches and 7.88 inches. I bought mine several years ago it seems, Funny. In order to get to your modems settings, youll need to know your modems IP address. So if they are saying to os cpmp[aitble with their system, will they volunteer to upgrade the firmware when needed? Reddit and its partners use cookies and similar technologies to provide you with a better experience. In a rather extreme example of Netgears aggressive product release cycle, the company has actually already released two standalone gigabit modems before the technology has even had a chance to hit the majority of American homes. The question is: is this the most recent version of firmware that your modems manufacturer has released? I'm not getting gigabit Internet speeds through my MB8600 as expected, and three calls to tech support in the last few days haven't fixed it. I just purchased the MB8611. Note that line impairments may exist that the modem is not able to report. The problem with your ISP being in charge of updating your modem is that your modem doesnt always get updated like it should. After rebooting the modem, they will not be able to get to the modem web UI again until they perform this process to clear the old cert out of the browser. Plus, it has two 1-Gigabit Ethernet ports! Making sure your modems software is updated is very important. Changing the default password of your modem will help keep hackers and bad actors from being able to mess with your modems settings. Our community is your official source on Reddit for help with Xfinity services. Computer operating systems no longer updated. Find more Netgear Nighthawk CM1200 information and reviews here. I just had to deal with this issue over the last few days. Any time your modem manufacturer issues an update to your modems firmware, they send it to your ISP. The Motorola MB8600's status lights are helpful for . If you can't find the problem the only thing you can do is have a Comcast premise tech out to take a look. It includes DOCSIS 3.1 Active Queue Management (AQM) which speeds page loads, gaming, and video conferencing. Well discuss: Before we go over the process of updating your firmware, lets start from square one. The Motorola MB8600 Ultra-fast DOCSIS 3.1 cable modem supports true Gigabit speed with a 1 GB Ethernet port. I cant say it enough. On top of that, buying your own modem will be cheaper than renting a modem in the long run. It does not work with Verizon, AT&T, or CenturyLink. When youre shopping for a modem, youll typically see terminology like 164. These numbers represent how many downstream and upstream channels are supported by that modem. But do you need to splurge for a higher-priced modem with bigger numbers all around? I called Comcast Tech Support who said issue is with my router. Feb 21, 2019 . The Motorola MB8600 cable modem I received in May of 2022 does not have four ethernet ports, only one. Generally, by the time your contract has ended, youve paid more for their rental modem than what a brand new modem would have cost you. Ill use my modem as an example. Please inform. If you rent equipment from Comcast, you are eligible for an update on us! It also has a sleep mode that helps conserve energy. Would love your thoughts, please comment. Given the practical limitations of DOCSIS 3.1 modems, this device works just as well as the other units we tested, so once its sale price drops a bit further it will become the value purchase of the next generation. Just dont forget a Gigabit router. Seems odd that I need to go buy the MB8611 to continue using my own modem. The MB8611 is equipped to keep you connected, now and in the future, with backwards compatibility to 32x8 DOCSIS 3.0. Security is an important consideration. Most modems should have a similar IP address. But I keep getting emails from Comcast telling me my device can't keep up with the current speeds. Even if youre renting it and paying monthly. In this post Ill break down everything you need to know about updating your modem. Within this page, there was a header for firmware and software downloads. Motorola MB8600 is the latest device from the new-generation of cable modems to join the DOCSIS 3.1 group (along with Arris SB8200 and Netgear CM1000) and, besides featuring up to 32 SCQAM (DOCSIS 3.0) or two OFDM (DOCSIS 3.1) bonded channels which should allow you to take advantage of the best and fastest Internet speed available from your . Along with our in-house experts, our team analyzes thousands of product reviews from the most trusted websites. We need to go to the source to see what the latest firmware version for your modem is. (function($) {window.fnames = new Array(); window.ftypes = new Array();fnames[1]='FNAME';ftypes[1]='text';fnames[0]='EMAIL';ftypes[0]='email';}(jQuery));var $mcj = jQuery.noConflict(true); As an affiliate, I may receive compensation based on sales of products/services recommended on this website. Your modem needs to be receiving firmware updates. This is the case for me. Ok. Motorola may not be the first name that comes to mind when you think networking equipment, but their first entry into Gigabit compatible hardware competes closely with established players in this market. Even if your modem is a different make and model, the steps to find out the firmware version of your device should be similar. Many lower-end modems will not allow speeds this fast and will actually lessen your effective speed even if you are paying for gigabit internet.
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