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Paying your Council Tax Find out who is responsible for paying Council. How to register for my online account You can register at www.croydon.gov.uk/myaccount . By clicking subscribe, you confirm that you have read and agree to our privacy statement, Copyright 2022 | Your Croydon | All Rights Reserved, Council tax rebate update for residents who dont pay by direct debit, More children in Croydon offered a place at their preferred secondary school, Free programme offers parents tips to boost their childs health, Extra help for residents through new council tax support scheme, Council announces plans for new fitness gym at Monks Hill Sports Centre, Transformation of planning service to boost regeneration of Croydon, Penn report Croydon Mayor pledges to hold those responsible for the councils financial collapse to account, Council statement on publication of Penn report, Redesign of Minster Green to revive historic building as focal point of Old Town, Help for families to buy food, milk and vitamins, New Healthy School Streets to launch in March, One week left to have your say on Croydons Waste Collections and Street Cleansing service, Vote for people and places to be showcased in Croydons new Music Heritage Trail, Croydon sets out budget to protect local services, Apply now to hold Coronation Big Lunch parties, Free and fun activities this February half-term. At conservative gathering, Trump is still the favourite. Thurrock and Slough councils have also declared bankruptcy, and Thurrock council has asked the government for a 636m bailout alongside the tax hike. For example, choose the 1st, 5th, 15th or 25th of the month for payment. The government need to step in, end the unfair funding of outer London and review Croydon's debt so that we can work with them to create a financially sustainable future.. The magic wand that an elected Mayor was supposed to wave and put right all that is wrong with Croydon might take a little longer to cast its spell, judging by the on-going struggles of the cash-strapped councils officials to do their jobs whether running the contact centre, getting peoples rubbish collected or even handing out free money. Statement from Mayor Perry on council tax, Council invites young people to build a Minecraft Croydon, Croydon celebrates National Apprenticeship Week 2023, Croydon launches community engagement sessions on Healthy Neighbourhood schemes in February and March, Croydons young people have more time to share health views, Sign up for DD and get the rebate paid in their bank account, Provide their bank details and get the rebate paid into this bank account, Use the rebate to reduce council tax bill by 150, Post Office voucher to be exchanged for cash. Further details will be. Croydons Green Party also indicated they wouldnt support the increase on social media by retweeting a link to a petition objecting to the 15% rise. Are unable to get over those pesky Rachmanistic behaviours Are IT illiterate Here's how to complete your Croydon Council Tax change of address: 1) Head over to SlothMove's home setup service. Prime Minister Rishi Sunak's Government must now respond to the petition raised by Inside Croydon that opposes the imposition of a 15per cent Council Tax increase without first holding a cross-borough referendum on the matter. Are Marie Antionette and forgot to pay the baker At Croydon Council, it took them two whole months before they issued a statement on their website (goodness knows how residents who dont have access to the interweb are supposed to get this information). I just received an e-mail from these incompetent fools otherwise known as Croydon Council below. Even those residents who try to use the councils cost-cutting online services and its clunky and regularly tangled website are being thwarted this week. But since the weekend, they have been carrying dire warnings of operational problems, not only with rubbish contractor Veolias bin collection service or non-collection service, which they claim is still struggling with covid and HGV driver shortages but even with their own website, where it has been impossible for at least two days to log missed collections. It estimated it would need to reduce spending by 130m in the next financial year to balance the budget, a legal requirement for local authorities. 4. Croydon residents are reminded to be aware of council tax rebate scams. Show 9 Some other shitty excuse These should only be provided via the online form on the councils website., Tangled website: it was impossible to report missed bin collections on the council website earlier this week. Ah that is unless you Please i need help. I live on disability benefits and pay higher tariffs for energy and I am yet to receive a penny of any payouts from the government. The challenge to be trusted to do the big, bold, brave things, 14 February 2023 Government approves council tax rises of 15% at Croydon and 10% at Thurrock and Slough - in spite of, and because of, their financial mismanagement. Show The council reckons even its online form should take around 10 minutes to complete. Croydon Council Bernard Weatherill House 8 Mint Walk Croydon, CR0 1EA. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. If you are emailing us with your change of date then include your name, account number and preferred date. 6. Dont include personal or financial information like your National Insurance number or credit card details. If you are eligible for the rebate, you do not need to wait for the council to contact you before registering with grantapproval.uk. 150 will be paid to residents living in a property with a Council Tax band of E to H and who also receive Council Tax Support. If your account is in credit as a result of overpaying your Council Tax in the previous year, you can apply for a refund. Plans to increase council tax in Croydon by 15% have been approved by the government. And according to the governments website, if you dont use direct debit, your local council will contact you from April to arrange a method for paying the rebate. The scheme was introduced very quickly, leaving councils little time to prepare. Hide, Send feedback directly to the content team using our website feedback form. The council can take action to. Of course it does not. read the terms and conditions, and tick the agreement box; activate the account by clicking on the link contained in the email that will have been sent to them. Under current rules, town halls can only . Bernard Weatherill House 8 Mint Walk. Dont worry we wont send you spam or share your email address with anyone. Return to a calculation/claim you have saved. The application is in two parts. Read about our approach to external linking. The local authority sought the increase in the wake of issuing a section 114 notice last November due to a 130m hole in its budget, effectively declaring bankruptcy for the third time in the last two years. Since introducing My Account, improving our website and introducing a more efficient service, we have found that, over the past 18 months, phone calls have reduced by 21% and the number of people visiting Access Croydon has dropped by approximately 30%. The deadline for all payments to be made is August 31. Residents should: One-on-one help in signing up is available at borough libraries, in Access Croydon or by calling the contact centre on 020 8726 6000. The council will never call you and ask you to give them your bank details over the phone or by text. In making this change to reflect reduced contact, weve been able to align our opening hours in Access Croydon and the call centre, making sure we have a more easily understood service for residents., By clicking subscribe, you confirm that you have read and agree to our privacy statement, Copyright 2022 | Your Croydon | All Rights Reserved, More children in Croydon offered a place at their preferred secondary school, Free programme offers parents tips to boost their childs health, Extra help for residents through new council tax support scheme, Council announces plans for new fitness gym at Monks Hill Sports Centre, Transformation of planning service to boost regeneration of Croydon, Penn report Croydon Mayor pledges to hold those responsible for the councils financial collapse to account, Council statement on publication of Penn report, Redesign of Minster Green to revive historic building as focal point of Old Town, Help for families to buy food, milk and vitamins, New Healthy School Streets to launch in March, One week left to have your say on Croydons Waste Collections and Street Cleansing service, Vote for people and places to be showcased in Croydons new Music Heritage Trail, Croydon sets out budget to protect local services, Apply now to hold Coronation Big Lunch parties, Free and fun activities this February half-term. Russian minister laughed at for Ukraine war claims. You have accepted additional cookies. Croydon's finances have been mismanaged by both main parties over a number of years, and it's not fair to ask residents to pay for a mess that is not of their making during a cost-of-living crisis. C. roydon residents have launched a petition against the borough's plans to raise council tax by a record 15 per cent from August. We recognise that those on the lowest income may need more support than the 150 being made available from the Energy Rebate scheme. Croydon Council Bernard Weatherill House 8 Mint Walk Croydon, CR0 1EA; Accessibility. More information can be found on Croydon Councils website here. Some banks and building societiesmay not accept Direct Debit instructions. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. Hide, Send feedback directly to the content team using our website feedback form. On the Grant Approval notice saying that it has been awarded it states 150 Energy Rebate Council Account Credit. ", He said the increase in tax would amount to "around an extra 4.50 a week, or 63p a day, for the average property. Births, deaths, marriages and citizenship, comment or object to a planning application. Council tax is due to rise for all Londoners as of 1 April when the Mayor of London will add 38.55 on yearly council tax bills. The majority of payments have now been completed a small number of account holders will be contacted directly for further verification checks. The council will begin contacting households who do not pay by direct debit in the coming days via the records they hold for individual accounts. Enter your: Fields marked with an asterisk ( *) must be completed: Penalty Charge Notice (PCN) Number: *. Last week Jason Perry, executive mayor of Croydon (Con) said: I know this is going to be difficult for people in Croydon, particularly when they face other pressures but without the proposed increase, the council would need to make a further 20m of additional cuts this year, putting vital services to vulnerable residents at risk.. 0.1 England and Wales. 10 All the above. Check if you're eligible for a discount or reduction on your Council Tax bill for example, if you're a full-time student or a sole occupier. Council Tax, get money off your bill The Penn report 2023 . We are committed to making our website accessible to all visitors. I then contacted the e-mail address for these clowns Croyctax@croydon.gov.uk & had the following reply. Follow BBC London on Facebook, Twitter and Instagram. The councils online form should take around 10 minutes to complete. I contacted these bunch of crooks after they increased my council tax instalment payments per month when I had asked them to take direct payments over a greater number of months Send us a message and we'll get back to you as soon as we can. If you are exempt from paying full Council Tax due to your property or status or because you get full benefit, then you can still get the rebate. As a result of this, we have been unable to pay the rebate directly into your bank account at this stage. Setting up a Direct Debit is simple and easy and is the most efficient way for us to collect your instalments. You can get information on their. Statement from Mayor Perry on council tax, Council invites young people to build a Minecraft Croydon, Croydon celebrates National Apprenticeship Week 2023, Croydon launches community engagement sessions on Healthy Neighbourhood schemes in February and March, Croydons young people have more time to share health views. To set up a Direct Debit, complete a council tax Direct Debit instructionform. Enter your email address to subscribe to this blog and receive notifications of new posts by email. A Croydon PCN number starts with 'CR' , followed by 8 digits/letters (eg. You can also choose to wait until September to receive the rebate in this way. 3) SlothMove populates your council tax providers. 5. Following Monday's council tax announcement Mr Perry said: "Given the scale of financial collapse Croydon has experienced, getting back on track will require incredibly difficult decisions. We hope that the Green and Lib Dem councillor will join us as if they do we will have enough votes to defeat the mayors excessive council tax hike.. You can appeal against certain decisions, such as your liability, your Council Tax band, or your eligibility for an exemption or discount. This includes those who receive Council Tax support. You misappropriated the funds for something else by accident Croydon Council Tax team. 3. 2. This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the . or post a comment below. NEW Help improve this site by Have a useless executive team Show Residents who already pay their council tax by direct debit and have not received payment are encouraged to also get in touch via the online form. They (Croydon Council) are now saying that we will have to wait 10 to 20 days to see what happens and if nothing call them back. 2023 BBC. The council will begin contacting households who do not pay by direct debit in the coming days via the records they hold for individual accounts, the council says. For queries . var pd_tags = new Array;pd_tags["11130094-src"]="poll-oembed-simple"; And let the new elected Mayor, Jason Perry, know what you think by emailing him here: Mayor@croydon.gov.uk or by phoning 020 3253 2017. We are committed to making our website . Your message wasnt delivered. . London council tax and transport fares to increase, Arteta hails loudest and most emotional moment after 97th minute winner bedlam, Merton Police prevent house party in Morden with 100 youths attending, London buses: Annual journeys drop 800 million since 2016, Merton Police prevent very large house party in Morden with 100 youths attending, Hackney Central: Two boys, 16, arrested after man shot on platform, Islington confirms that council tax will rise by almost 5%, Street fighting in Bakhmut but Russia not in control, Russian minister laughed at for Ukraine war claims. If your energy rebate was credited directly to your council tax account, your discretionary payment will also be paid in this way. Croydon has approved plans for a new, boosted council tax support scheme which will provide extra help to residents in need. : the councils website today. News, views and analysis about the people of Croydon, their lives and political times in the diverse and most-populated borough in London. Do not close this page if you would like to continue. The propaganda bunker at Fishers Folly broke off from its important work of reporting on Mayor Jason Perrys grand tour of Croydon on Monday to issue its latest missive, effectively an admission that the council has failed to work out a way to distribute the 150 energy rebates provided by the Tory government. Please note that these messages may come from both the council and our form provider GrantApproval. We are committed to making our website accessible to all visitors. You can check your balance, instalments, payments and view bills online 24 hours a day. Most households in Council Tax bands A to D qualify for a rebate of 150, if they are occupied as a sole or main residence as at April 1 this year. find out if you're entitled to Income Support, Pension Credit or Tax Credits. Again, the council offers no alternative, off-line method of claiming the government cash, which the council is obliged to distribute (rather than hang on to and hopes no one notices). If you wish to simply change the date of your Direct Debit, contact us. You could make it easier for the council to contact you by completing an application for an online account. The council says it has been processing rebates for residents who pay by direct debit since the beginning of April, paying out over 7.3million. If the council cannot get in touch with any residents as the deadline draws closer, they will add the money to the residents Council Tax accounts so it is not lost. Try contact-the-council@croydon.gov.uk email address. Find out about the changes to Council Tax support, Apply for a refund if you overpaid Council Tax, Births, deaths, marriages and citizenship. The service will be back online shortly, please try refreshing the page in 15 minutes. The BBC is not responsible for the content of external sites. She said: I will be voting against the 15% rise in council tax. In November 2022, Croydon council admitted it couldn't balance its budget for 2023/24 and was forced to issue a Section 114 notice. London's precept to add nearly 40 to average bills, as Mayor Perry asks government permission for increase of at least 10% for Croydon's Council Tax, reports WALTER CRONXITE, political editor After 12 years of Tory austerity, the . By Kwame Boakye. The local government finance settlement for 2023-24 was published last week, and it confirmed that Croydon had been successful in its request to raise council tax above the 5% referendum limit. The discretionary scheme helps residents who are on the lowest income, and those who may not have qualified for a payment from the Energy Rebate Scheme. As a result, the main group of people who have been paid so far are those who already pay their Council Tax by Direct Debit because local authorities already have their bank details, so should be able to transfer the money directly into their account. It will take only 2 minutes to fill in. To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Police drugs raid closes High Street and roads in town centre, Croydon slow to act over 150 Council Tax energy rebates, This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the government, Details of how this works can be read by clicking here, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, Grey man's appointment places Gray with Croydon clique, 'You never mentioned 15% tax hike when seeking election'. But on May 30, the council invited residents to complete an online form to receive their rebate payment. You must have missed the bit in the report that you have commented on that says: Most households in Council Tax bands A to D qualify for a rebate of 150, if they are occupied as a sole or main residence as at April 1 this year. Where to find. This will update your details. Under current laws a council may only raise council tax by a maximum of 5% a year without a referendum. Residents will need their property reference number located on the top right of their council tax bill, contact details, National Insurance number, bank account number and sort code. Opposition councillors at Croydon LBC are confident they can block the leadership's first set of budget proposals, which are expect to include plans to raise council tax by 15%. Most Companies do this regularly if the Council needs guidance contact Virgin, BT or well anyone really. Given the duality of approaches, the council is also having to issue a warning to residents to beware of scammers. Visit our, Croydons opposition aims to block 15% council tax rise, Croydon opposition blocks first set of budget proposals, Government minded to agree 600m bailout for Thurrock, Abdool Kara: What the local government finance system could look like in 2030, Minister: No wholesale reform to council tax in this parliament, City to appoint fourth finance chief in a year, Dont miss your latest monthly issue of LGC, Homes for Ukraine: It was unclear where to turn to for help, Pam Smith: We cannot ignore the need to invest in housing, Council tax tracker: Never a decision we take lightly, Idea Exchange: Our new service has transformed recycling and cut refuse, Roundtable: Freeing councils to control their digital destinies, Integrated care boards told to cut running costs by 30%, York and North Yorkshire to press ahead with devolution deal, Former Tower Hamlets interim chief appointed interim chief again, Cumbria reorganisation: Were going through a profound change, whether we like it or not, Governments mannequin challenge is costing social care dear, LGC Net Zero Webinar Series: Net Zero Goals and National Policy: Collaboration on the Ground, How councils can move to a circular economy, WEBINAR: How to speed up electric vehicle charging roll out to reduce emissions, Roundtable: Talking tough on social value, WEBINAR: How councils are using CRM to support residents with the cost of living emergency, Key Cities the local engine room for the national economic recovery, Assistant Director Customer Services and IT, Assistant Director Corporate and Financial Services (Deputy S.151). The revised opening hours are complemented by the wealth of useful information to be found on the councils website at www.croydon.gov.uk and residents can sign up to My Account at www.croydon.gov.uk/myaccount which they can use to: Opening a My Account is quick and easy. Unless hes on a promise and has to apply for payment of his wages via a website. Have a Cash flow crisis Proud to be Croydon - diverse and ambitious. check their council tax and housing benefit accounts; report fly-tipping, dog fouling, graffiti and other environmental issues; and. Hide, Send feedback directly to the content team using our website feedback form. Posted on January 12, 2023 by insidecroydon. Gove's funding increases have come too late to save Croydon. In view of the nature of the services it supports, the housing repairs phone service will remain; the contact number is 020 8726 6101. "In line with their requests, Thurrock and Slough will be able to raise council tax by an additional 5% above referendum principles applied to other councils, and Croydon will be able to raise an additional 10%.". Hundreds of people descended on . Births, deaths, marriages and citizenship, extend your payments over 12 months instead of the usual 10, be automatically entered into the Direct Debit prize draw to win your council tax being paid for ayear. Can Nigeria's election result be overturned? giving feedback Pay your Council Tax - GOV.UK Home Housing and local services Council Tax Pay your Council Tax We've matched the postcode to London Borough of Croydon . Conservative mayor Jason Perry blamed the hike on "financial failures of the previous administration". The payments should have been made to eligible householders from April, if they pay their Council Tax by direct debit. You can choose whether you want to have the rebate paid into your bank account, receive a Post Office voucher to exchange for cash, or use the rebate to reduce your council tax bill. How to do a rebate of any kind by a method that will not cost too much administratively? News, views and analysis about the people of Croydon, their lives and political times in the diverse and most-populated borough in London. Following the Council meeting on Wednesday night I have received a . 2) Enter your new and previous postcode. The promise was readily broken, as in some cases it took council officials as much as six months to process the payments, causing financial hardship to many and seeing some traders go out of business altogether. Inside Croydon is aware of several residents who paid the 71.02 for fortnightly green garden waste collections, but who have gone months without their leaves and clippings being taken away. United Kingdom, NEW Help improve this site by He added: If we defeat the mayors budget on first presentation, we will call on Conservative councillors to reject it at second presentation.. We are committed to making our website accessible to all visitors. Having failed to receive the service that they have paid for, one resident decided to dock the money from their Council Tax payments. History [ edit] A map showing the wards of Croydon from 2002 to 2018 We are experiencing high volumes of customer contact. For example, card cash accounts, post office accounts and most savings accounts will not. Find out about Council Tax, how much it is, and how the money is spent. The council appears to be using the energy rebate as an excuse for a massive data-scraping exercise. Sign in or Register a new account to join the discussion. Check with your provider first before proceeding. Croyctax@croydon.gov.uk. When applying there was no facility to leave the bank details and Croydon Council Tax people dont have them as we dont pay Council Tax due to our circumstances. Payment line: 0345 300 0614 (option 3) How much is your council tax increasing by? Weve phoned them up and they keep saying that there should have been a facility to give the bank details on the application form, there wasnt. Council Tax team. ", Please see my statement below regarding Croydon Council's financial position. I also tried to set up an account with grantapproval.uk. How frustrating. One-on-one help in signing up is available at borough libraries, in Access Croydon or by calling the contact centre on 020 8726 6000. In view of the nature of the services it supports, the housing repairs phone service will remain; the contact number is 020 8726 6101. This may take two months for those that pay less than 150 but the credit will show as that months entry. 150 will also be paid to residents living in emergency accommodation whose heating charges are included in their rent and were ineligible for a payment from the core scheme because they werent liable to pay council tax these payments will be made by the end of November 2022 and will be credited to the residents rent accounts. Extra help for residents through new council tax support scheme. CR12345678). 1. When to contact your local authority about Council Tax English Cymraeg Guidance on when you should contact your local authority (council) about your domestic property. If you are emailing us with your change of date then include your name, account number and preferred date. We've matched the postcode to London Borough of Croydon. Despite repeated attempts to deliver your message, the recipients email system refused to accept a connection from your email system. This is because will have already had a 150 payment through the Household Support Fund. Mr King told LGC his party would be willing to discus the revised budget with the mayor but has ruled out working with Conservatives to block the budget at the second attempt. The council has a range of support for residents who may struggle to access online services, including options for family or carers to complete the form on their behalf. To help us improve GOV.UK, wed like to know more about your visit today. Elsewhere on the council website, revised services which usually means reduced services are being highlighted, with red flags raised for rubbish and recycling services. No surprise its them idiots Capita running the show. The first is a calculator which can give you an idea of what you may be entitled to. You said, we did Thank you to everyone. This includes those who receive Council Tax support., Hi Dear Sir or madam. Here, RONI MARSH, right, in our monthly advice column from South West London Law Centres, answers the most common questions she is asked about the scheme. The auto-replies range from 5 to 14 days, but of course thats if they decide or can be bothered to send any emails on to the appropriate department. Residents will need their property reference number located on the top right of their Council Tax bill, contact details, National Insurance number, bank account number and sort code., The council states that, Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified.. The council usually does all in its powers to avoid logging missed bin collections. 7. Croydon's opposition aims to block 15% council tax rise | Local Government Chronicle (LGC) EMAP Publishing Limited Company number 7880758 (England & Wales) Registered address: 10th Floor, Southern House, Wellesley Grove, Croydon, CR0 1XG We use cookies to personalize and improve your experience on our site. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. So there cant be a shortage of money. Done nothing: Mayor Jason Perry has yet to extend the operating hours of the councils contact centre.

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croydon council tax contact number
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